Introduction:
Welcome to Module 2 – Process Analysis and Improvement. In this module, we will explore various tools and methodologies that can be used to analyze and improve business processes. By the end of this module, you should be able to:
- Understand the importance of process analysis in Operations Management.
- Apply process improvement techniques to identify bottlenecks and enhance efficiency.
- Analyze process performance using key performance indicators (KPIs) and metrics.
Lesson 1: Process Analysis Fundamentals
In this lesson, we will delve into the fundamentals of process analysis, including process maps, value stream mapping, and other analytical tools to identify process inefficiencies.
Learning Objectives:
By the end of this lesson, you should be able to:
- Comprehend the significance of process analysis in Operations Management.
- Apply process analysis techniques, such as process maps and value stream mapping.
- Identify process inefficiencies using analytical tools.
Lesson 2: Process Improvement Techniques
This lesson will explore process improvement techniques, such as Lean Six Sigma, Kaizen, and continuous improvement practices, to eliminate waste and enhance process performance.
Learning Objectives:
By the end of this lesson, you should be able to:
- Understand the importance of process improvement in Operations Management.
- Apply process improvement techniques, such as Lean Six Sigma and Kaizen, to eliminate waste.
- Enhance process performance through continuous improvement practices.
